Is anybody out
there?
pdf_version
How to Sharpen you
marketing message
Marketing is not
an easy thing to grasp and certainly not an exact science. It is very
difficult to predict the market response to an advertisement, but
there are some guidelines. It is particularly hard for Manufactures to
truly understand their customer’s needs. In many cases there is a
disconnection between the manufacturer and their customers. An
explanation can be that the products go through several layers of
distribution before they finally reach the customer. The disconnection
often leads to random marketing, which clearly is a very ineffective
way to reach existing customers and certainly a less efficient way to
connect with new prospects.
The Job of
marketing:
To
create demand among qualified prospects in the target market and drive
them to the appropriate sales channel.
So
far so good but how are you really doing? Could your
marketing approach be centered on the famous “hope” based advertising
model?
- We hope the
right people will see it
- We hope the
right people noticed what we sell
- We hope the
right people understand what we want to tell
- We hope the
right people care enough to contact us
I think we can
agree that the above mention ‘hope’ based advertising is not
desirable. However what should you do? Good question. Here are four
ways you could loose your audience and four ways to reach your
audience
Four
ways you can loose your audience – Have you lost yours?
1.
Have you failed to
differentiate?
If you can not tell why the customer
should choose you, then how should they know?
The easy way to know is to substitute
your name with the name of a competitor. If your ad is still true, you
need to change the ad. Try to ask yourself what your unique selling
proposition is and then mention it.
2.
Does your message
reflect your customer’s reality?
Do you reflect the customer you want
to reach in your ad, or do you attract people who are not potential
buyers?
Reflect on the reason your
customers buy your product in your ad.
3.
How many platitudes do
you use?
Do you use key words just connected
to your product, or do you use platitudes such as:
Premier
World leading
Best of breed
Innovative solutions
Next generation
Leading edge
State of the art
Out of the box
Customer centric
Ground breaking
Enterprise class
Enterprise wide
Highly scalable
Highly flexible
Highly advanced
Fully integrated
The Best service in the industry
Customer centric
….
….
Be specific when you describe
response time, repair/replacement time and other services and
avoid the platitudes.
4.
Are you specific or do
you alienate the customer by having ‘cute’ products?
Bigger investments need specific
information.
Four ways to reach
your audience
What should
your message do? It should:
- Interrupt
- Engage
- Educate
- Offer a
solution
1. Interrupt by
getting customers attention drawn to
your ad because of an image or a phrase that are unusual, unfamiliar or
troubling.
2. Engage
the customer with relevant
information’s. Quickly clarify and explain how you can help them with
their business needs.
3. Educate
the customers on how your solution helps them solve their business
needs. Also note that some customers are at the beginning of this
continuous education while others are in an advanced state of their
education.
4. Offer.
Make the next step easy and at low risk for the prospect. After the
education phase, demonstrate proof of concept and/or initiate a low cost
and risk free pilot program
Next time you
look at other ads or maybe your own try to evaluate on the following
assessment questions.
|
Reaching/Loosing your audience |
Yes |
Neutral |
No |
|
Does the ad
interrupt you? |
|
|
|
|
Does the ad
engage you? |
|
|
|
|
Does the ad
educate you? |
|
|
|
|
Does that ad
encourage you to the next step? |
|
|
|
|
Does the ad
differentiate (stand the test of logo substitution)? |
|
|
|
|
Does it
address the reality of the customer? |
|
|
|
|
None or few
platitudes? |
|
|
|
|
No
Alienation of the customers? |
|
|
|
|
Does it
reach your target group? |
|
|
|
Mostly yes and you
should be on the right track. To continue you have to keep adjusting to
be on the front edge.
Mostly neutral
answers. You most likely will not reach the target customer. Your ad
have to change to direct the target customer your way.
Mostly no. You
will not reach your target customer. You have to find out why?
In all cases we
can help you to sharpen your marketing message. We can help you with
surveys on customer needs, competitors and more.
This paper was
written by Henrik Vestermark from The Other Solutions, Inc
www.TheOtherSolutions.com
For comments, discussion or consulting please contact me at:
Henrik Vestermark

866 E Tuweep St
Meridian,
ID
83642
USA
Phone: +1 208 887 4780
Email:
hve@theothersolutions.com
Web:
www.theothersolutions.com
Skype: henrikvestermark
About the Author.
Henrik Vestermark
has been working in the wide format scanner industry since 1988 and has
experience in all aspects of the scanner market and past experience in
development, sales & marketing for a wide format scanner manufacturer.
In 2006
Henrik Vestermark
started his own company The Other Solutions focusing on delivery of
affordable solutions and consultancy to the IT and wide format market,
specializing on business needs and justification. |